Citrus Retreats Alleppey is located on national waterways on the banks of the Pallathuruthy River surrounded with lush greenery and paddy. The resort is well connected through waterways, rail, road, air and accessible to all major parts Kerela. Cochin/Trivandrum International Airports are easily reachable from Alleppey. The major attraction in Alappuzha is the boat ride through the back waters. Houseboat, motorboat, speedboat and leisure boat cruises are arranged from the resort.

Citrus Retreats Alleppey has a health club and an outdoor pool. There is a business center on site. This Alappuzha hotel offers a restaurant, a coffee shop/café, and a bar/lounge. The staff can arrange business services, tour assistance, and currency exchange. Additional amenities include valet parking, a concierge desk, and an arcade/game room. This is a smoke-free property.